CANCELLATION AND RETURN POLICY

Cancellation Policy

Orders once placed can’t be cancelled.

 

Return Policy

  • We accept replacement only for damaged products.
  • In case you receive a damaged product , you can return it within 3 days of delivery. To initiate a return request, please contact our customer care team at +91 848 499 4448 or email us at [email protected] with your transaction confirmation screenshot, reason for return, order number and a short video of product unboxing.
  • The products should be in their original packaging and they should be unused, unwashed, undamaged with all the tags intact.
  • Upon successful verification of the return request, you should ship the return item to the address that is mentioned on the website https://neemboli.in/
  • After we receive the product, our experts will inspect the returned product, and upon successful verification the replacement will be shipped to you within 14 working days. In case the same material isn’t available, a credit note will be issued to you which will be valid for six months.