DISCLAIMER

Thank you for being Neemboli customer and congratulation for contributing in sustainability process and product. Our products are made by humans. All of our products are handcrafted to the best quality achievable. However handcrafted products come with their our character and behaviour. The subtle variations in color, texture and finish are signature of human hand. Creating each product is a lengthy process, which is rooted with traditions of the varied craftsmen of India having their own regional speciality. Our products are best matched to actual color and design, however slight change in terms of colour and pattern maybe possible as each piece is crafted with human hands. We try to make our production as standard humanly as possible, a slight change in pattern and colour is permissible, We only work with original fabrics like cotton, silk and blends. In case of handwoven products colour/shrinkage is not guaranteed.

Note – Orders once placed can’t be cancelled, as its handcrafted product.

Return Policy

We accept replacement only for damaged products.

  • In case you receive a damaged product , you can return it within 3 days of delivery. To initiate a return request, please contact our customer care team at +91 848 499 4448 or email us at [email protected] with your transaction confirmation screenshot, reason for return, order number and a short video of product unboxing and video for the damage part if there is any.
  • The products should be in their original packaging and they should be strictly unused, unwashed, undamaged with all the tags intact.
  • Upon successful verification of the return request, you should ship the return item to the address that is mentioned on the website www.neemboli.in

After we receive the product, our experts will inspect the returned product, and upon successful verification the replacement will be shipped to you within 14 working days. In case the same material isn’t available, a credit note will be issued to you which will be valid for six months.

Wash Care

  • Dryclean first few washes for color fastness, always iron on reverse side of prints and do not scrub hard on prints/embroidery.
  • Try to use gentle or ezee for better health of the product. Cold wash only.