OUR TERMS OF USE

Minimum Order Price:

Neemboli has set minimum order value to Rs. 700/-. This means customers cannot place the order if the order total is below 700/-

 

Payment Method:

Neemboli accepts only online payment through credit card, debit card, Unified Payments Interface(UPI). We do not accept the Cash on Delivery right now.

 

Return Policy:

Neemboli accepts returns only in the following cases:

1) Products are received in damaged condition.

2) Products received are different from those ordered.

3) While returning the product, the original product including tags should be returned within 7 days from the date of delivery (including holidays).

4) The video about the opening of the product can be emailed. In any of these cases, customers can return the products to Neemboli. Neemboli will replace the product within 30 working days.

 

Customer should adhere to following guidelines for returning products:

Please inform Neemboli customer care through email or phone immediately on the receipt of the product about damage or problems on phone no: +91 848 499 4484.
Please retain original packing including tags, labels and products should be returned in the same conditions as delivered. Please note that if any wear/tear, altercations to products are found which are obvious to be done by customer, return won’t be accepted.
Based on the instructions from Neemboli executives, customer can ship the product through courier back to Neemboli.
Please ship the courier to following address E-Commerce Customer Support, “Neemboli ”, 24A/25, Great Nag Road, Untakhana, Nr. Baidyanath Sq, Nagpur – 440009.
Please mention your name, order number and mobile number on the box Customer should intimate about the courier and tracking ID to Neemboli customer care team as soon as products are dispatched.